Privacy Policy

Who we are

Our website address is: https://oceantralian.com/

What personal data we collect and why we collect it

Our website rely a variety of feature to keep it fast, efficient and provide you with services and feature that is relevant to servicing you. For this reason we collect information that may deem as personal and private. These information collected by the computer robot and other build in computer software and technology, please we do not restrict or collect data to sell your information, it is only there so that can we provide services to you and to ensure our website functioning.

Visiting our office

All information provide to us at our office is kept private and confidential. We do not keep any original document that we do not need, we will only keep copies, we are however required to review and sight original documents for Verification of Identify and other requirements that we are subjected and obligated to.

At such, without your authorisation (in writing) we will not allow any non-related party whether it is your partners, spouse, children or parent to attend the meeting without prior notification and consent.

We appreciate your understanding and cooperation in protecting your private information from being misused, misunderstood & mislead.

Comments

When visitors leave comments on the website, the website collect the data and is shown in the comments form, and the website also collect the visitor’s IP address and browser user agent string to help spam detection. In plainer English (laymen); what this mean is the computer, phone, tablet, etc information you are using and the internet number of the WiFi.

An anonymized string created from your email address (also called a hash) may be provided to the 3rd party service (such as Gravatar, Facebook, Twitter, Google) to see if you are using it, is it is outside of our control. Please visit the relevant service for their privacy policy. If applicable after approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

In general, if you upload images to the public section, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the internet. Any thing personal should not be upload publicly on our website or website.

Any images and documents that you upload to us is kept private and confidential, we do not upload them without your permission and request. Prior to fulfilling these request and uploading them to our website, we will endeavor to remove any sensitive information.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. Different website and feature will have different cookies time length. If you wishes to clear your cookies please use your internet browser’s Clear History function.

What is Cookies? There is plenty of internet article out there, it basically how your computer store information to communicate with website. Otherwise you have to do everything from the beginning again each time you go to the website and each page.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices.If you select “Remember Me”, your login will persist. If you log out of your account, the login cookies will be updated so your password is no longer saved.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes may include personal data to verify your account permission and indicates the post ID of the article you just edited.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

Your data is not shared outside with third party that is not relevant to you or us. In case where your data is being shared, it is in a form of data collection as describe above and below. In case where we may need to share your data with the relevant party such as the State Revenue Office, Land Title Office, Council, Water, Owner Corporations authority to complete and fulfill your service request. We may also share restricted and limited data as required, meaning data strictly redacted and remove to protect your privacy from relevant third party such as Vendor’s/Purchaser’s legal representative and Real Estate Agent.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely until we manually remove or delete, in most case it may automatic get delete upon expiry date or period including storage being full. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. We believe in freedom of information, learning and educations and welcome any feedback.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change locked information). Website administrators can also see and edit that information.

Certain data is kept a minimum of 7 years as per required of the Australian legislation rules and regulation. It is part of our professional to retain these data for your record keeping, retrieval and for file audit.

What rights you have over your data

If you have an account on this site, or have left comments, you may be able to edit, change or delete these information online at our website. You can also request for your profile to be set to private or hidden. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam robot detection service.

Your contact information

Please keep your contact information up to date to receive communication from us.

Additional information

How we protect your data

Our website is encrypted with HTTPS and SSL feature, these encryption protect your sensitive information from being seen through the internet. However it is important that public WiFi may be comprised, for sensitive data, please use a trusted WiFi and internet connection.

Information we collect are store in lockable cabinet at our storage facility and office. Our offline computer’s data is encrypted with AES-256 or it variation such as Serpent, Twofish or combination of these encryption method.

Not relevant to us but we recommend to use a simple protection such as Bitlocker which come available with modern Microsoft’s Windows to protect your private information. Phone can be insecure sometimes and it is recommend to also use encryption on your phone as well.